How do I book an appointment at Spintex Medical Center?

You can book an appointment online through our website, call us on +233 30 280 0356 or +233 531 513 711, or send us a WhatsApp message.

Does Spintex Medical Center accept NHIS?

Please contact us directly at +233 30 280 0356 or info@spintexmedicalcenter.com for the latest information on NHIS and accepted insurance providers.

Is Spintex Medical Center open 24 hours?

Our emergency unit operates 24/7. General consultations are available Monday–Saturday 7am–9pm and Sundays 9am–5pm.

What services does Spintex Medical Center offer?

We offer General Consultation, Specialist Consultation, Laboratory & Diagnostics, Clinical Pharmacy, Telemedicine, VR Therapy, Wellness Center, Home Care, Corporate Health Programs, Herbal & Alternative Medicine, and 24/7 Emergency support.

What is Virtual Reality Therapy and who is it for?

VR Therapy uses immersive virtual reality environments to support healing, pain management, and mental wellness. It is Africa's first hospital-based VR therapy system.

Do you offer telemedicine consultations?

Yes. Our telemedicine platform allows patients across Ghana and in the diaspora to consult our doctors from anywhere.

What is the iTeraCare Wellness service?

iTeraCare is a frequency-based wellness therapy using terahertz wave technology to promote cell regeneration and improve circulation.

What home care services do you provide?

Our home care services include: IV Drip Therapy at Home, Wound Dressing & Care, Post-Surgery Recovery, Blood Pressure & Glucose Monitoring, Physiotherapy at Home, Injection Administration, Elderly Care & Companion Services, and Pediatric Home Visits.

How do I request a home care visit?

Complete the Home Care Request form on our website or call our care team. A coordinator will contact you within 30 minutes.

Do you service all areas of Accra?

We currently serve Greater Accra including Spintex, East Legon, Tema, Adenta, Madina, and surrounding communities.

Is emergency care available 24/7?

Yes. Our emergency unit operates 24 hours a day, 7 days a week, every day of the year.

How do I request an ambulance?

Book through our ambulance page, by calling our emergency line, or via WhatsApp. Our team coordinates immediately.

What is the ambulance response area?

We cover Greater Accra and surrounding areas. Call us immediately for the fastest response.

Do you accept health insurance?

Yes. We accept Ace Medical Insurance, Glico Healthcare, Metropolitan Insurance, Acacia Health Insurance, GHIC, Cosmopolitan, and more. Contact us for the full list.

Please contact us directly at +233 30 280 0356 for the latest information on NHIS coverage and accepted insurance providers.

How are payments structured?

We accept cash, mobile money, and card payments. Corporate clients on retainer have invoiced billing. Contact us for detailed pricing.

Is Spintex Medical Center HEFRA licensed?

Yes. Spintex Medical Center is fully licensed and regulated by HEFRA (Health Facilities Regulatory Agency), Ghana's official healthcare regulatory body.

How can I submit feedback or complaints?

Visit our Feedback page at spintexmedicalcenter.com/feedback or scan our QR codes available at the facility.

How do I reach the HR team for career inquiries?

Send your CV and application letter to smcgh.hr@gmail.com.

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Appointments

You can book an appointment online through our website's booking form, call us on +233 30 280 0356 or +233 531 513 711, send us a WhatsApp message, or visit us in person at our Spintex Road location.

Our team confirms appointments within 30 minutes via phone or WhatsApp during operating hours. You can also receive confirmation by email if provided.

Yes. Please contact us at least 2 hours before your scheduled appointment to reschedule or cancel. Call or WhatsApp us directly.

No referral is required. You can book directly with any of our specialists.

Still have questions?

Our team is always ready to help.